Hearing client needs from a fresh point of view is a benefit of an independent project manager.
Listening to a client’s needs is the critical first step in effective project management. Hearing what a customer needs, expects, and envisions allows a project manager to help establish goals, construct an appropriate scope, and launch the necessary steps to efficiently plan a project that will succeed. An independent project manager brings a fresh point of view to management that focuses on factual input not preconceived notions or a biased perspective. Effective listing throughout a project helps align stakeholder expectations with project deliverables.
« Listening is like a torch that dispels the darkness of ignorance » , Dalai Lama